Terms & Conditions
A legal disclaimer
Terms and Conditions for Heavenly Scents
Effective Date: 01.05.2026
Welcome to Heavenly Scents. These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of our products. By accessing this website and/or placing an order, you agree to be bound by these terms.
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1. About Us
Heavenly Scents is a cosmetics and home fragrance business specialising in handmade products including bath bombs, soaps, and wax melts inspired by designer fragrances.
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2. Use of Our Website
By using our website, you agree to:
• Use it only for lawful purposes
• Not misuse or attempt to hack or disrupt the website
• Provide accurate and up-to-date information when placing orders
We reserve the right to restrict or terminate access if these terms are violated.
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3. Products
• All products are handmade, so slight variations in colour, design, and scent may occur
• Product descriptions and images are for illustrative purposes only
• We make every effort to ensure accuracy but cannot guarantee that all details are error-free
Disclaimer:
Our scents are inspired by designer fragrances. Heavenly Scents is not affiliated with, endorsed by, or connected to any designer brands.
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4. Orders
• All orders are subject to acceptance and availability
• We reserve the right to cancel or refuse any order at our discretion
• Once an order is placed, you will receive an order confirmation via email
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5. Pricing and Payment
• All prices are listed in GBP (£) unless stated otherwise
• We reserve the right to change prices at any time without notice
• Payment must be made in full at the time of purchase
• Payments are processed securely via third-party providers
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6. Shipping and Delivery
• We aim to process and dispatch orders within 3 working days
• Delivery times may vary depending on location and courier
• We are not responsible for delays caused by postal services or customs
• Risk of loss passes to you upon delivery
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7. Returns and Refunds
Due to the nature of our products (cosmetics and personal care items), we may not accept returns unless:
• The item is faulty or damaged upon arrival
• You notify us within 5 days of receiving your order
If eligible:
• Refunds or replacements will be issued at our discretion
• Proof of purchase and photographic evidence may be required
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8. Allergies and Product Use
• Our products may contain ingredients that could cause allergic reactions
• It is your responsibility to check ingredient lists before use
• We are not liable for any adverse reactions
We recommend conducting a patch test before full use.
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9. Intellectual Property
All content on this website, including:
• Text
• Images
• Branding
• Logos
is the property of Heavenly Scents and may not be copied, reproduced, or used without permission.
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10. Limitation of Liability
To the fullest extent permitted by law, Heavenly Scents shall not be liable for:
• Any indirect or consequential losses
• Loss of data, income, or profits
• Any damages arising from the use of our products or website
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11. Privacy
Your use of our website is also governed by our Privacy Policy.
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12. Changes to These Terms
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on this page.
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13. Governing Law
These Terms and Conditions are governed by and interpreted in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
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14. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Heavenly Scents
Email: HeavenlyScentsE4@Gmail.Com
Address: Unit F3/F4, Leigh Market, Gas Street, Leigh, Lancashire, WN2 5YB
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By using this website, you confirm that you have read, understood, and agreed to these Terms and Conditions.