Privacy Policy
A legal disclaimer
Privacy Policy for Heavenly Scents
Effective Date: 01.05.2026
At Heavenly Scents, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, purchase our products, or interact with us.
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### 1. Information We Collect
We may collect and process the following types of personal data:
a. Information You Provide to Us
- Name
- Email address
- Billing and shipping address
- Phone number
- Payment details (processed securely via third-party providers)
b. Automatically Collected Information
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on our site
c. Marketing Preferences
- Your preferences for receiving marketing communications
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### 2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfil orders
- To manage your account and provide customer support
- To improve our website, products, and services
- To send order confirmations and updates
- To send promotional offers (only if you opt in)
- To prevent fraud and ensure security
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### 3. Sharing Your Information
We do not sell your personal data. However, we may share your information with:
- Payment processors to securely handle transactions
- Delivery partners to fulfil your orders
- Service providers (e.g., website hosting, analytics tools)
- Legal authorities where required by law
All third parties are required to respect the security of your data and treat it in accordance with the law.
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### 4. Cookies
Our website uses cookies to:
- Enhance your browsing experience
- Analyse website traffic
- Remember your preferences
You can control or disable cookies through your browser settings.
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### 5. Data Retention
We retain your personal data only as long as necessary to:
- Fulfil the purposes we collected it for
- Comply with legal, accounting, or reporting requirements
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### 6. Your Rights
Under applicable data protection laws (such as the UK GDPR), you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority
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### 7. Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.
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### 8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to read their privacy policies.
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### 9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
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### 10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Heavenly Scents
Email: HeavenlyScentsE4@Gmail.com
Address: Unit F3/F4, Leigh Market, Gas Street, Leigh, Lancashire, WN2 5YB
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Note: Heavenly Scents products are inspired by popular designer fragrances. We are not affiliated with, endorsed by, or associated with any designer brands.
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By using our website, you agree to the terms of this Privacy Policy.